Maybank Call Center:
(+632)8588-3888
Domestic Toll Free
1800-10-588-3888
Maybank Call Center:
(+632)8588-3888
Domestic Toll Free
1800-10-588-3888
Whistleblowing Channels
For improper conduct by our staff or any representative of Maybank Philippines, Inc., disclosure/report can be made to the following whistleblowing channels:
Hotline |
24-hour toll free number 1-800-16010083 |
|
|
Letter |
Maybank Group Compliance, P.O. Box 11635, 50752 Kuala Lumpur |
Whistleblowing
Maybank Philippines Whistleblowing Policy Statement
Malayan Philippines, Inc. (“MPI”) is committed to the highest standard of ethics and integrity in its conduct of business and operations. As part of this commitment, Maybank Philippines, Inc. has in place an avenue for disclosure of any improper conduct.
Objectives of This Policy
The objective of this policy is to ensure that all employees and members of the public have access to secured channels to make disclosures on any improper conduct by any member or representative of MPI, with the assurance that there will be no repercussion against them.
Scope
Improper conduct or potential impropriety includes, but not limited to:
Any person who is aware of, or has reasonable grounds to suspect that, any improper conduct has been committed by an employee or representative of MPI can make a disclosure.
Disclosure Channels
Disclosures can be made via any of the following channels:
Automated Hotline |
24 hours toll free number 1-800-16010083 |
|
|
Letter |
Group Compliance, P.O. Box 11635, 50752 Kuala Lumpur |
Whistleblowers are encouraged to include the following information in the disclosure to facilitate investigation:
Other Disclosure Channels
If a whistleblower feels uncomfortable raising the concerns through the Channels mentioned above, he/she may choose to raise concerns via the following options:
Confidentiality and Protection of Whistleblower
The identity of a whistleblower who made a disclosure in good faith will be kept confidential and will only be disclosed on a strictly need-to-know basis. Employees who whistleblow in good faith will be protected by MPI from any repercussion / retaliation.
Governance and Standards
MPI provides oversight to ensure that disclosures made via the whistleblowing channels are accorded with adequate attention, independence, investigation and remedial action, where necessary.