Maybank Call Center:
Domestic Toll Free
The name "SIM-swap" comes from the method of fraudster taking over the victims' phone number by requesting for a SIM replacement. Fraudster will present fake IDs to make the telco employee believe that they are the real SIM owner. Once the SIM is replaced, the fraudster will use it to access the victim’s email and online banking accounts. If fraudsters are successful in account take over, they can have the authority to do fraudulent transfers.