Maybank Call Center:
(+632)8588-3888
Domestic Toll Free
1800-10-588-3888
Maybank Call Center:
(+632)8588-3888
Domestic Toll Free
1800-10-588-3888
In everything that we do, we always put great importance in your satisfaction and fulfillment. For this reason alone, we established various contact points to make us easily accessible for any positive experiences or feedback you would like to share with us. Rest assured that any comment/feedback we receive shall be treated seriously and with utmost confidentiality. You may share your views and suggestions on how we can serve you even better by getting in touch with our Customer Service Team at:
Email:
mpi.customerservice@maybank.com
Call:
(+632)8588-3888
Facebook:
Maybank
Write:
Service Quality Management
Maybank Corporate Center
7th Avenue cor 28th Street
Bonifacio Global City, Taguig City
Metro Manila 1634
For concerns related to banking services such as customer service issues, statement requests, transaction inquiries, etc., please contact our Customer Service Hotline at any of the following:
Phone
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(+632) 8588-3888
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Email
|
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Facebook
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Maybank
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If, for any reason, you are not entirely satisfied with the outcome of your concern or how it was handled, you are free to refer the matter to the Financial Consumer Protection Department of the Bangko Sentral ng Pilipinas (BSP) through:
Email:
consumeraffairs@bsp.gov.ph
Call:
(02) 8708-7087
(02) 8708-7701 loc 2584
Write:
The Consumer Empowerment Group
Center for Learning and Inclusion Advocacy
Bangko Sentral ng Pilipinas
5th Floor Multi-Storey Building, BSP Complex
A. Mabini Street Malate, 1004 Manila
Maybank Philippines Inc., fully cooperates with the Bangko Sentral ng Pilipinas.
For improper conduct by our staff or any representative of Maybank Philippines, Inc. (e.g. serious breach of Code of Discipline, fraud, bribery and corruption, etc.), disclosure/report can be made to the following whistleblowing channels:
Hotline
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24-hour toll free number 1-800-16010083
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Email
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Letter
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Maybank Group Compliance, P.O. Box 11635, 50752 Kuala Lumpur
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