23  February 2015
Maybank Relaunches Website for Better User Experience

Maybank Philippines, Inc. (MPI) has relaunched its Website, www.maybank.com.ph, to provide both Maybank clients and visitors a better user experience.

The new look of the Maybank Web site is designed to provide visitors easier viewing through smartphones and smaller tablets, in step with the bank’s aim to offer a responsive site that will allow them to browse and conduct transactions in any mobile device, anytime, anywhere.

Maybank’s new Website also adopts the Metro design, also known as the tile design-- the principle design behind Windows 8—which allows users to click on any section with ease as the tiles and its adaptive design will no longer require them to pinch and zoom their screen.
Aside from providing a better user experience, the new Maybank Website also focused on the overall look and feel of the site given its vibrant colors and image-driven content as the bank aims to capture the tech savvy Generation Y.

“With the growing number of smartphones and mobile internet usage, we want to ensure a seamless customer experience regardless of which device our customers use. At Maybank, we constantly strive to be accessible wherever our customers are,” MPI Executive Vice President and Head of Retail Business Group, Richard C. Lim

Last year, 15% of the Philippines’ population owns a smart phone, 39% of which are subscribed to a data plan, according to On Device Research firm. Based on Maybank’s web analytics, the number of clients who used a mobile device to access the site surged by 115% in 2014 from the year before.

More innovative products and services from Maybank are coming your way!

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  • Maybank Philippines Inc., is regulated by the Bangko Sentral ng Pilipinas (BSP). For inquiries or complaints, you may contact Maybank Customer Service hotline at (02) 8588 3888 or our toll-free number 1800 10 588 3888. Alternatively, you may also send an email to mpi.customerservice@maybank.com. You may also contact BSP at (02) 8708 7087 or consumeraffairs@bsp.gov.ph.


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