11  November 2014
Maybank Opens the first and only 24/7 bank branch in the Philippines!

Maybank Philippines, Inc. (MPI) last month turned the Maybank Resorts World branch into the first and only 24-hour bank branch in the country to provide better service to customers.

From its current extended banking hours of 8:00 a.m. to 11 p.m., the Maybank Resorts World branch is now operating 24 hours a day and seven days a week to primarily cater to the needs and financial requirements of business establishments and retail customers in the area.

"This is a first in the Philippines. We saw the need to open a 24/7 bank branch, particularly our Resorts World branch since it is situated where businesses in the area are open until wee hours in the morning," said MPI President and CEO Herminio M. Famatigan, Jr.

"It is located in Maxims Hotel, which is part of the Resorts World complex. Guests of these establishments come in and out anytime of the day since most are tourists and their flights arrive from early mornings to late evenings. We saw this as an opportunity to introduce a first in the country—a 24/7 bank branch," he added.

Mr. Famatigan noted that inter-branch transactions shall be entertained and accommodated from 8:00am to 10:00pm. "From 10 p.m. to 8 a.m., services of the Maybank Resorts World branch will be exclusive for the branch's accountholders," he said.

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  • Maybank Philippines Inc., is regulated by the Bangko Sentral ng Pilipinas (BSP). For inquiries or complaints, you may contact Maybank Customer Service hotline at (02) 8588 3888 or our toll-free number 1800 10 588 3888. Alternatively, you may also send an email to mpi.customerservice@maybank.com. You may also contact BSP at (02) 8708 7087 or consumeraffairs@bsp.gov.ph.


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