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Terms and Conditions
For any inquiries regarding the cashback or error in the landing page, Cardholder may contact firstname.lastname@example.org.
What is Cashback?
Cashback or commonly known as “rebate” means money back.
Maybank Credit Card is giving you back a portion/percentage of your spending every time you make an online purchase through the Maybank Cashback website.
How will I get the cashback?
*cashback process may take up to 60 days from the original purchase date.
What is my unique Cashback ID?
Your Cashback ID (formerly Treats ID) will be last four (4) digits of the credit card in the 1st field and the birthdate of the Cardholder (in MMDDYYYY format) in the 2nd field.
Example: First field – 1234
Second field- 01311990
*Inputting of the details is not continuous
I used to make purchases using my Treats ID, can I still use this or do I start using my unique Cashback ID?
You can no longer use your old Treats ID, instead use your unique Cashback ID to make your purchases.
Do I need to have a Maybank Credit Card to get the cashback?
Yes. You need to have a Maybank Credit Card since the cashback will be directly credited to your Maybank Credit Card account. All your online transactions should also be made using your Maybank Credit Card to qualify for the cashback.
How much cashback do I get?
The cashback amount differs per online merchant, and can range from 1% to 15% cashback. Please check the cashback tiers for every store on each pop-up page generated by the Maybank Cashback website to know the amount of cashback you will be given.
How long will it take for me to get my cashback?
As long as the item/order purchased online is not returned once delivered and received, the cashback shall be reflected in your account within 30-60 days from the date of purchase, depending on the online merchant.
Will my cashback expire?
No. The cashback accumulated in your Maybank Credit Card account does not have an expiration. But your cashback may not be claimed as cash.
I‘m experiencing difficulty logging in or clicking the Maybank Cashback link provided to go to the Maybank Cashback website. What should I do?
If you discover that any of our affiliate links are down or broken, please do not hesitate to contact our service provider at email@example.com.
Why didn’t I get my Cashback?
Your Cashback may not have been credited due to the following reasons:
If none of the abovementioned reasons applies to you, please submit a missing cashback inquiry to our service provider by emailing firstname.lastname@example.org.
The amount of the cashback I received was incorrect. What should I do?
For some merchants, the cashback calculation may be based on a tiered system and not fixed. The system may be based on value or a combination of required product purchase. We recommend that you check the cashback tiers for every online store on each pop-up page (generated by the Maybank Cashback website) to know the amount of cashback you will be given before ordering.