Maybank Call Center:
(+632)8588-3888
Domestic Toll Free
1800-10-588-3888
Maybank Call Center:
(+632)8588-3888
Domestic Toll Free
1800-10-588-3888
Terms and Conditions – Astoria Current, Astoria Palawan, Astoria Plaza, Astoria Boracay, and Astoria Greenbelt
1. These terms and conditions apply to all offers unless specified otherwise.
2. Booking period: July 20 to December 31, 2022
3. Stay period: July 20, 2022 to January 31, 2023
4. Promo is not valid during peak season: December 23, 2022 to January 2, 2023
5. The participating rooms are as follows: Standard Room for Astoria Greenbelt and Astoria
Current, Superior Room for Astoria Palawan, One-Bedroom Suite for Astoria Plaza, and Deluxe Room for Astoria Boracay.
6. Minimum length of stay:
• For Astoria Current, Astoria Boracay, and Astoria Palawan, a minimum of 2 nights consecutive stay is required.
• For leisure stays at Astoria Plaza, there is no minimum number of nights required.
• For quarantine stays at Astoria Plaza and Astoria Greenbelt, guidelines released by the Inter-Agency Task Force for the Management of Emerging Infectious Diseases (IATF-EID) shall be followed.
7. All guestrooms are strictly non-smoking.
8. Standard check-in time for Astoria Current, Astoria Boracay, and Astoria Palawan is 2
PM, while standard check-in time for Astoria Plaza and Astoria Greenbelt is 3 PM.
Standard check-out time for all properties is 12 PM. Request for early check-in/late
check-out is subject to room availability.
9. Prior reservation is required, and the guest shall be duly informed in advance if his/her
desired booking period is unavailable. The guest may choose to book during a different
alternate available period.
10. Pursuant to IATF-EID directives, we shall be limiting the number of guests per room.
Also, all guests shall be asked to provide copies of their government-issued IDs,
acceptable proof of full vaccination, and/or negative RT-PCR/antigen test as may be
required by the IATF-EID. They will also need to file a health declaration form prior
entry to hotel premises.
11. Booking specifics per property:
• All Maybank Philippines, Inc. cardholders may now avail of the promo and book at Astoria Current.
• All Maybank Philippines, Inc. cardholders may now avail of the promo and book at Astoria Boracay.
• All Maybank Philippines, Inc. cardholders may now avail of the promo and book at Astoria Palawan.
• Both quarantine bookings and leisure stays are now allowed at Astoria Plaza.
• Only quarantine bookings are allowed at Astoria Greenbelt for the time being.
• These are subject to change depending on the advisory of the IATF-EID.
12. Offer is non-transferrable, non-convertible to cash, non-assignable, and nonexchangeable.
13. Offer cannot be used for group bookings.
14. Offer includes room accommodation, hotel taxes, and service charge only. Other expenses incurred, such as set breakfast and room upgrades, will be charged to the guests’ accounts.
15. Extra night(s) is allowed and will be charged to the cardholder's account based on the promo rate per night and must be paid in full at the time of check-in using a Maybank Credit Card.
16. To avail of the promo, Cardholders must send an email or call with their complete information via the following contact details:
• Astoria Current
• Email: rsvn@astoriacurrent.com
• Mobile: +63 998-968-1265
• Astoria Boracay
• Email: reservations@astoriaboracay.com
• Mobile: +63 908-8727-922
• Astoria Palawan
• Email: reservations@astoriapalawan.com
• Mobile: +63 998-961-3419
• Astoria Plaza
• Email: rsvn@astoriaplaza.com
• Mobile: +63 917-889-8277
• Astoria Greenbelt
• Email: rsvn@astoriagreenbelt.com
• Mobile: +63 919-911-3946
17. Offer cannot be used in conjunction with other ongoing promos and discounts of Maybank Philippines, Inc., Astoria Hotels and Resorts, Astoria Vacation and Leisure Club, Inc., and Stellar Vacation Club.
18. In case of cancellation due to force majeure and pandemic travel restrictions imposed by the government, reservation may be rebooked within six (6) months. This is subject to room availability.
19. Only one amendment per booking is permitted. Furthermore, it must be made twenty-one
(21) calendar days or more before the arrival date to avoid a no-show administration charge. A flat rescheduling fee of PHP 1,000 applies and will be charged to the card used to process the booking.
20. In case of dispute related to the promo, Maybank’s decision, in concurrence with the DTI, will be deemed final and non-negotiable.
Terms and Conditions – Chardonnay by Astoria
1. These terms and conditions apply to all offers unless specified otherwise.
2. Promo period: July 20 to December 31, 2022
3. A minimum spend of PHP 120,000 is required.
4. A reservation fee of PHP 30,000 shall apply. This is non-refundable but is subject to move date depending on the availability of the venue.
5. To avail of the promo, Cardholders must send an email or call with their complete information via the following contact details:
• Email: chardonnay.events@astoriahotelsandresorts.com
• Mobile: +63 917-791-4965, +63 998-591-7487, or +63 998-599-5636
• Landline: +632 8703-0612
6. Offer cannot be used in conjunction with other ongoing promos and discounts of Maybank, Chardonnay by Astoria, Astoria Hotels and Resorts, Astoria Vacation and Leisure Club, Inc., and Stellar Vacation Club.
7. Availability of offer is subject to change depending on the advisory of the Inter-Agency Task Force for the Management of Emerging Infectious Diseases (IATF-EID).
8. In case of dispute related to the promo, Maybank’s decision, in concurrence with the DTI, will be deemed final and non-negotiable.
Terms and Conditions – Minami Saki by Astoria
1. These terms and conditions apply to all offers unless specified otherwise.
2. Promo period: July 20 to December 31, 2022
3. Promo is not valid on these dates:
• Halloween Weekend: October 31, 2022 to November 2, 2022
• Christmas and New Year Season: December 16 to 30, 2022
4. The promotion is based on a minimum single-receipt purchase.
5. This offer is valid for dine-in and take-out orders. This is subject to change depending on the advisory of IATF-EID.
6. Reservation for dine-in transactions and pre-order for take-out transactions is required.
7. To avail of the promo, Cardholders must call with their orders and complete information via the following contact details:
• Mobile: +63 998-843-6298 and +63 998-968-9853
• Landline: +632 5335-1107
8. Offer cannot be used in conjunction with other ongoing promos and discounts of Maybank, Minami Saki by Astoria, Astoria Hotels and Resorts, Astoria Vacation and Leisure Club, Inc., and Stellar Vacation Club.
9. In the purchase of goods and services which are on promotional discount, the senior citizen can either avail of the promotional discount or the discount provided under the Expanded Senior Citizens Act 2010, if applicable, whichever is higher.
10. In case of dispute related to the promo, Maybank’s decision, in concurrence with the DTI, will be deemed final and non-negotiable.
Terms and Conditions – Banquet in a Box
1. These terms and conditions apply to all offers unless specified otherwise.
2. Promo period: July 20 to December 31, 2022
3. Promo is not valid on these dates:
• Halloween Weekend: October 31, 2022 to November 2, 2022
• Christmas and New Year Season: December 16 to 30, 2022
4. The promotion is based on a minimum single-receipt purchase.
5. This offer is valid for pick-up orders only. Additional charges will apply for delivery services.
6. To avail of the promo, cardholders must call with their orders and complete information via the following contact details:
• Email: events@astoriahotelsandresorts.com
• Mobile: +63 917-791-4965, +63 998-591-7487, or +63 998-599-5636
• Landline: +632 8687-1111 local 8009
7. Offer cannot be used in conjunction with other ongoing promos and discounts of Maybank, Astoria Hotels and Resorts, Astoria Vacation and Leisure Club, Inc., and Stellar Vacation Club.
8. In case of dispute related to the promo, Maybank’s decision, in concurrence with the DTI, will be deemed final and non-negotiable.
Terms and Conditions – Astoria Gourmet Take-aways
1. These terms and conditions apply to all offers unless specified otherwise.
2. Promo period: July 20 to December 31, 2022
3. Promo is not valid on these dates:
• Halloween Weekend: October 31, 2022 to November 2, 2022
• Christmas and New Year Season: December 16 to 30, 2022
4. The promotion is only available on the Astoria e-commerce website: bit.ly/AHR- Gourmet.
5. The promotion is based on a minimum single-receipt purchase.
6. Free items are subject to change depending on their availability. Should an item get phased out, it will be replaced with a product of similar value.
7. Offer cannot be used in conjunction with other ongoing promos and discounts of Maybank, Astoria Hotels and Resorts, Astoria Vacation and Leisure Club, Inc., and Stellar Vacation Club.
8. In case of dispute related to the promo, Maybank’s decision, in concurrence with the DTI, will be deemed final and non-negotiable.
Per DTI Fair Trade Permit No. FTEB-147352, Series of 2022.
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