A type of modus operandi that targets victims which are not familiar with Internet Banking (IB) and its related controls.
How this scam works?

The victim will be instructed to do various things before he/she can claim the prize. It can range from paying a small fee for processing, providing the personal and banking information and sometimes ask them to send documents for verification purposes. Once they have the victims’ information, they will use it to withdraw or transfer money from the account or use it to launder money.

How do I protect myself?
  • If you receive an email, SMS or call and it is too good to be true, think again.
  • Do not provide any information to unknown call, SMS or email.
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  • Maybank Philippines Inc., is regulated by the Bangko Sentral ng Pilipinas (BSP). For inquiries or complaints, you may contact Maybank Customer Service hotline at (02) 8588 3888 or our toll-free number 1800 10 588 3888. Alternatively, you may also send an email to mpi.customerservice@maybank.com. You may also contact BSP at (02) 8708 7087 or consumeraffairs@bsp.gov.ph.


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