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Any of the following IDs with at least one (1) bearing the customer's photograph and signature and issued by an official authority can be submitted as proof of identity. If the valid ID presented does not bear all of the above requirements or if the photo / signature / issuing authority is not clear, another valid ID that contains the necessary information and validation shall be required.
The following IDs may also be presented by minors and/or students who are not yet of voting age:
For walk-in customers, submission of proof of latest billing (e.g. billing statement from utility companies, credit card companies, etc) which must be in the name of the customer is required. All deposit account application will be subjected to further assessment and approval.
For non-Filipino customer conducting business or is an authorized signatory of a company / business account, Alien Certificate of Registration (ACR) is required.
For Foreign Exchange Dealer / Money Changer or Remittance Agents, the submission of Certificate of Registration issued by BSP is required to open an account.
For Current and Foreign Currency Account, submission of proof of latest billing address (e.g. billing statement from utility companies, credit card companies, etc.) which must be in the name of the customer is required.
For In-Trust-For (ITF) account, the birth certificate of the child is required to be presented.
Branches may require additional documents during account opening.
I'd Like To Know More
Email us at email@example.com and we’ll get in touch with you as soon as possible.
Is There Someone I Can Speak to?
Contact us at 632 8588-3888 or at PLDT Domestic Toll Free number 1800-10-588-3888.
How Do I Find You?
Locate us at any of our 72 branches nationwide
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Click here to apply online, or click on this link to download the application form.