This privacy policy sets out how MAYBANK PHILIPPINES, INC. (MPI) uses and protects any information that you give MPI whenever you use this website.

MPI is committed to guarantee that your privacy is always protected. Whenever MPI will ask you to provide relevant and material information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.

MPI may change this policy anytime by updating this page. Kindly check this page from time to time to ensure that you are satisfied with any changes.

What we collect

We may collect the following information:

• name and job title
• contact information including email address
• other information relevant to customer surveys and/or offers

How we use your information

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • We may use the information to improve our website.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.

Commitment to Data Security

We guarantee that your information is highly secured. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and highly dependable procedures to secure the information we collect online.

Emails and Inquiries

All your inquiries sent through our website will be stored in a secured system. Emails sent to the Bank over the internet are not completely safe thus, a Customer Service Officer will get in touch with you should we need other information from you. Please be advised that we will never ask for confidential information such as account numbers, passwords, or other personal information through email nor ask you to confirm the same by clicking a link in an email. Should you receive any of such kind of email, kindly ignore this and do not try to access the link.

Links to Other Websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Hence, we cannot be responsible for the protection and privacy of any information which you provide while visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

 
  • A proud member of: BancNet
  • Maybank Philippines Inc., is regulated by the Bangko Sentral ng Pilipinas (BSP). For inquiries or complaints, you may contact Maybank Customer Service hotline at (02) 588 3888 or our toll-free number 1800 10 588 3888. Alternatively, you may also send an email to customerservice@maybank.com.ph. You may also contact BSP at (02) 708 7087 or consumeraffairs@bsp.gov.ph.

 

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